City folk grill 11 agencies
21/05/2007 NST

KUALA LUMPUR: It was no surprise that Kuala Lumpur City Hall, Syabas and Alam Flora officials were bombarded with questions at a meet-the-people session yesterday.

For nearly two hours, they were grilled by representatives of 83 residents’ organisations.

This was the first meeting in three years and those gathered had a lot on their minds.

Their questions ranged from delays in issuance of certificates of fitness to untarred roads, clogged drains, uncollected rubbish and a lack of burial grounds.

But representatives of the 11 agencies present were equal to the task, providing clarifications where they could.
Public Complaints Bureau director-general Dr Chua Hong Teck said all complaints and issues raised had been noted and would be compiled into a report.

This will be sent to Federal Territories Minister Datuk Zulhasnan Rafique for action.

The session was jointly organised by City Hall and the bureau.

The agencies represented were the police, Alam Flora Sdn Bhd, Syabas, Indah Water Konsortium, Federal Territory Religious Department, Kuala Lumpur Hospital, Information Ministry, Department of Environment and the Lands and Mines Department.

Mutiara Magna Apartment residents’ association chairman, Ahashrap Khan Mohd Aslam, said dialogues between residents and government agencies should be held more often.

"There should not be such a long break between meetings. Meeting once every four months would be good."